Real conditions. Structured response.
Hali gives institutions a structured view of what's happening on the ground — and a direct, public channel to respond. No more guessing. No more fragmented reports.
What institutions see
Real-time cluster visibility
Structured response workflow
Loop closure
Hali tracks when conditions improve based on confirmations from the people affected. Over time, this creates a clear picture of how issues are actually being resolved on the ground.
Example scenario
How an electricity provider could use Hali during a disruption
Imagine an electricity provider such as Kenya Power during a power disruption in Nairobi. Hali gives the team one place to see where citizen reports are emerging, understand which areas are affected, post official updates beside the signal, and track whether residents confirm that service has been restored.
An example electricity-provider workflow showing how an institution could move from live citizen signal clusters to official updates, restoration tracking, and performance visibility — without replacing what residents are reporting.
See where reports are emerging
Hali groups citizen reports into live signals by area, category, and trend, helping teams understand where attention is needed without sorting through scattered messages.
Respond beside the signal
Institution updates sit alongside the citizen signal, so residents can see what has been acknowledged, what action is being taken, and what remains unresolved.
Track whether the loop is closing
Hali helps teams understand which issues are resolved, in progress, or still unresolved based on the signal lifecycle and resident confirmation patterns.
Understand patterns over time
Metrics help teams see where disruptions are recurring, which areas are most active, and where response workflows may need attention.
Example scenarios and product previews are illustrative only and do not imply a partnership, endorsement, or operational relationship with any institution mentioned.
How pilot partnership works
Step 1: Submit an inquiry
Fill in the form below. Tell us your organisation, your area of operation, and which areas of interest matter most to you.
Step 2: Scoping call
We'll reach out as soon as possible to understand your jurisdiction, your existing workflows, and how Hali fits into them.
Step 3: Pilot onboarding
We configure Hali for your jurisdiction and areas of interest, connect you to the institution dashboard, and brief your team. You're live within days.
Help your team see what residents are experiencing.
If your team is responsible for roads, utilities, mobility, public space, emergency response, or everyday service delivery, Hali can help turn scattered resident reports into one structured view — and give you a clear place to respond. The Nairobi pilot is focused on learning with institutions that want faster visibility, calmer communication, and better restoration feedback.
Tell us where your team operates and what kinds of civic conditions matter most. We'll review your inquiry and reach out if there is a fit.
Become a pilot partner
Tell us about your organisation. We'll review and reach out if there is a fit.
Hali pilot inquiries are currently focused on Nairobi. Broader city support will open later.